COTA SA is delighted to be funded by Adelaide PHN to provide a care finder service to older people living in the Adelaide metropolitan area.

Care finders is a free service developed to support vulnerable people – who have no one else who can support them – to interact with My Aged Care, access aged care services and access other relevant supports in the community.

Care finders is managed by the Primary Health Networks (PHN’s) across the country.

John Moran is available to talk to older people, their family and carers living in country South Australia, about aged care in your home. John can talk with you to explore your aged care options, help you to understand the complex aged care system and find services and supports that meet your needs. John can assist you to get the right information that will help you make important decisions. This helpful service is funded by Country SA PHN.

Delivered by COTA SA as part of a consortium led by COTA Australia and funded by the Australian Government, the Aged Care Navigator Trial assisted hundreds of older people and their carers across the metropolitan Adelaide area to understand and navigate the aged care system, connect to My Aged Care and to establish aged care services in their home and beyond. The trial came to an end in December 2022 and informed the development of the new national care finders program. The outcomes of the Trial are available here, and you can find out more about the care finders program here.

For help with understanding and navigating the aged care system older people living in country SA are encouraged to call COTA SA on 1800 182 324 for telephone assistance.

Older people living in metropolitan Adelaide can call COTA SA for information and support options, or contact Services Australia Aged Care line on 1800 227 475 Monday to Friday 8am to 5pm or ask to make an appointment with an Aged Care Specialist Officer at Services Australia offices in Marion, Norwood, Port Adelaide or Salisbury.

COTA SA provides tailored information in Adelaide, including at events, online or by phone. Also via our Rainbow Hub e-news which you can subscribe to on the Rainbow Hub webpage.

COTA SA offers free information sessions for clubs and groups of older people and their family to find out more about My Aged Care and the Commonwealth Home Support Programme.

The sessions are for groups of older people (and families and carers) not yet accessing aged care or those receiving Commonwealth Home Support Programme services. It is not suitable for those receiving a Home Care Package or in an Aged Care Home.

These free information sessions are funded by the Australian Government Department of Health.

For more information and support about navigating aged care and ageing well, please contact us to be connected to the right specialist who can assist with your enquiry. Click on the link below for all of our contact details.