COTA SA is a great place to work and will provide you with the opportunity to make a significant difference to the lives of older South Australians. Our team comes from a range of diverse backgrounds, expertise and experience.

Thank you for your interest in working with COTA SA. We currently have the following job vacancies:

• Care Finder
• Care Finders - Intake Officer
• Communications Manager

For future vacancies please check again soon or subscribe to our regular e-newsletter by completing your details at the bottom of this page.

• Make a difference - help vulnerable older people navigate aged care and live their best lives, including LGBTI elders
• Part-time 0.6FTE contract to June 2025, flexible hours, possibility of extension.
• Salary $88,757 FTE plus super and salary packaging options

COTA SA is the peak body for 698,000 older people in South Australia. We believe ageing is a time of possibility, opportunity and influence and we offer a wide range of programs and services designed for, with and by older people.

We are looking for an exceptional professional to join our Let’s Talk Aged Care team, to connect with and support vulnerable older people to access aged care and other services and supports as part of the national Care Finder program. https://www.health.gov.au/our-... Funded by the Adelaide PHN, COTA SA’s care finder team will reach out and support vulnerable older people across the Adelaide metropolitan area.

About the Care Finder Role

The Care Finder will be a caring, trusted, knowledgeable and effective support for older people with complex needs and vulnerability.

Reporting to our Community Programs Manager and working collaboratively with the care finder team and COTA SA, the Care Finder will work with vulnerable older people within the care finder target population and support them to engage with the most appropriate programs and services that meet their specific needs. Visiting customers in their homes and communities to build trust and rapport, will lead into providing intensive person-centred support for customers to understand the aged care system and other services and supports that enable them to enhance their health and wellbeing and live as independently as possible. Including with facilitated referrals, you will support customers to determine their needs for support, register with My Aged Care and be assessed for aged care services, choose, and engage aged care and other relevant service providers and identify and engage other programs and support services.

Care Finders maintain a high level of knowledge in relation to contemporary services in aged care, social connection, wellness and reablement and are responsible for keeping accurate customer records and reporting on KPIs and targets. You will come from a background in the aged care sector where you have worked directly with older people, provided case management, and have developed detailed knowledge of the My Aged Care system, local services, assessments and processes in the metropolitan Adelaide area.

Building on COTA SA’s work with LGBTI elders through its Rainbow Hub, there is a strong preference for a candidate that has demonstrated experience connecting with and supporting LGBTI communities and individuals. This may mean you identify as LGBTI, have worked with a Rainbow Tick accredited agency or have experience working with LGBTI communities to support them to access aged care services.

This is a part-time 0.6FTE role commencing April 2023 and contracted to June 2025, and is classified at Level 5.1 of the SCHADS award with a full-time equivalent salary of $88,757 plus superannuation, and salary packaging options. You will be based in our Hutt Street office and will spend time visiting older people in their homes and communities and reaching out to new customers across the Adelaide metropolitan area. Flexible hours and work arrangements and travel reimbursement for using own vehicle is available.

Key selection criteria

• Qualifications or equivalent work experience in social work, aged care, nursing or health sciences or a related discipline.
• Experience providing navigation support or case management to older people.
• Experience working effectively with vulnerable older Australians and special needs groups, particularly LGBTI community members.
• Sound knowledge and understanding about My Aged Care, assessments, aged care services and supports and the concepts of wellness and reablement.
• Knowledge of the aged care and related sectors, and networks in the Adelaide metropolitan area.
• Highly developed oral, written and interpersonal communication skills.
• Highly developed organisational, time management, and record keeping skills together with an ability to work as part of a small team.
• A current National Police Check and SA Drivers Licence.

To Apply

Applicants should review the Position Description and submit a 1-2 page cover letter outlining your suitability for the role and match with the key selection criteria, along with a current CV via Seek.

Applications close 12noon Tuesday 14 March 2023.

Enquiries to Germaine Rowberry, Community Programs Manager on 08 8232 0422. No agency enquiries please.

• Make a difference – support a small team of Care Finders to help vulnerable older people navigate aged care and live their best lives.
• Part-time 0.8FTE contract to June 2025
• Positive and supportive workplace culture in a modern working environment

COTA SA is the peak body for 698,000 older people in South Australia. We believe ageing is a time of possibility, opportunity and influence and we offer a wide range of programs and services designed for, with and by older people.

We are looking for an exceptional professional to join our Let’s Talk Aged Care team, to provide customer intake, support and administrative functions to a small team of Care finders who connect with and support vulnerable older people to access aged care and other services and supports as part of the national Care Finder program. https://www.health.gov.au/our-... Funded by the Adelaide PHN, COTA SA’s care finder team will work across the Adelaide metropolitan area.

About the Intake Officer Role

The Intake Officer will be a caring, trusted, innovative professional that provides exceptional customer service to older people, including those with complex needs and vulnerability, and their referrers. Strongly aligned with COTA SA’s Service Charter, the Intake Officer will provide information support and warm referral to ensure that every customer is linked with the right person or service first time, every time.

Reporting to our Community Programs Manager and working closely with the care finder team, the Intake Officer will support the Care Finders to prioritise, engage with and manage eligible customers by recording accurate customer information, referring and monitoring case loads and processes. The Intake Officer will also assist with coordination, planning and implementation of assertive outreach activities across the Adelaide metropolitan region.

Working with Administrative and Communications staff, the Intake Officer will also contribute to

• monitoring and collating Care finder data, program reporting and evaluation
• Ensuring our Reception workers are equipped with current information and processes related to callers for Let’s Talk Aged Care services
• Promotion of the program

This is a part-time 0.8FTE contract role commencing April 2023 to June 2025, and is classified at Level 4.1 of the SCHADS award with a full-time equivalent salary of $77,584 plus superannuation, and salary packaging options. You will be based in our modern Hutt Street office, ideally work across Monday to Friday, and may spend time visiting communities across the Adelaide metropolitan area.

Key selection criteria

• Demonstrated experience in a customer service role associated with older people.
• Highly developed oral, written and interpersonal communication skills.
• Highly developed organisational, time management, and record keeping skills together with an ability to work as part of a small team.
• High level knowledge and skills using Microsoft suite of programs and CRM systems.
• Good knowledge and understanding about My Aged Care, assessments, aged care processes, services and supports.
• Experience liaising effectively with vulnerable older Australians and special needs groups.
• Knowledge of the aged care and related sectors, and networks in the Adelaide metropolitan area.
• A current National Police Check.

To Apply

Applicants should review the Position Description and submit a 1-2 page cover letter outlining your suitability for the role and match with our key selection criteria, along with a current CV via Seek.

Applications close 12noon Tuesday 14 March 2023.

Enquiries to Germaine Rowberry, Community Programs Manager on 08 8232 0422. No agency enquiries please.

• Strategic communications and stakeholder engagement with social impact
• Drive COTA SA’s core purpose of connecting and engaging with older people
• Part-time (0.8), flexible hours, positive workplace culture

About COTA SA

COTA SA (Council on the Ageing South Australia) is the peak body for 700,000 older people in South Australia. We believe ageing is a time of possibility, opportunity and influence and we undertake policy, advocacy and a wide range of programs and services designed for, with and by older people. We are a contemporary, professional not-for-profit organisation with a positive, flexible workplace culture and a commitment to excellence.

About the Role

The Communications Manager drives COTA SA’s core purpose of connecting and engaging with older South Australians, through the effective development and implementation of COTA SA’s integrated communications and stakeholder engagement strategy. Reporting to the Chief Executive and with support from the Digital Communications Officer and our Administrative staff, the Communications Manager works across the organisation to increase awareness and perceptions of the COTA SA brand, promote our programs and services, and contribute strategic communications and engagement expertise to our Policy and Advocacy team. They use strategic marketing and stakeholder engagement initiatives to grow the supporter base for our organisation, with responsibility for developing a positive and actively engaged stakeholder community of customers, members, social media followers, corporate supporters, event sponsors, advocates and the media. The Communications Manager is involved in all official communications between COTA SA and its community, bringing contemporary marketing and engagement expertise to management of the website, online and offline publications, social media, public relations, media relations, advertising, direct marketing and events, including our flagship annual event for the UN International Day of Older Persons.

About You

To be successful in this role, you will be an exceptional communications professional who brings tertiary qualifications and contemporary skills in strategic communications, marketing, events, digital content creation and public relations. You’ll be able to demonstrate your success as a communications practitioner, ideally in a not-for-profit, membership or community organisation where growing and engaging with a diverse community is a strategic priority. Experience in business development working with corporate supporters and sponsors will be an advantage. You’ll be a confident decision-maker when it comes to tight budgets and competing priorities. Importantly, you’ll be aligned to COTA SA’s values of Respect, Diversity, Equity, Collaboration, Integrity and Independence and you’ll demonstrate a genuine interest in working with and for the diverse population of older South Australians.

The role is offered on a part-time basis of 0.8FTE / 4 days p.w. ongoing, subject to completion of a satisfactory police check and probation period. Hours are flexible and while you’ll be based in our new Hutt Street office, you’ll be able to access work from home options and a positive workplace culture. Salary will be negotiated with the successful applicant and includes access to generous salary packaging options.

To Apply

Candidates should review the position description and apply through Seek with a one page cover letter and CV. Applications close 10am Friday 24 March.

Enquiries to Miranda Starke, Acting Chief Executive, COTA SA, 8232 0422.

No agency enquiries.