The Plug-in, our consumer engagement and insights social enterprise, that provides opportunities for researchers, government and business to connect with, and better understand, older people.

Strength for Life provides an affordable way for older people to get and stay fit at more than 100 sites throughout South Australia.

Our Rainbow Hub and its influential Advisory Group provide support and enable a voice for LGBTI elders.

Our peer education volunteers support thousands of older people to learn about ageing well, road safety, planning ahead, using aged care, medication use and misuse and preventing falls.

Our Let’s Talk Aged Care team offers programs, services and opportunities to understand and access aged care and other services.

Our COTA SA advisory groups and round tables offer representation, contribute to policy advice and provide lived experience on topics that matter to older people

Our staff and volunteers provide information by phone, email and face to face, and contribute to expos, presentations and webinars.

Our social outreach program aims to reduce social isolation and loneliness including with older people who live alone and are not online.

Our contribution to research, universities, reviewers and investigative bodies develops a better understanding of the needs and interests of older people.

Our advocacy on issues such as employment, housing, health, aged care, climate change, cost of living and transport, ensures that older people are front and centre for government and business.

With 26% of older South Australians living outside metropolitan Adelaide, our ongoing campaign is to focus on older people in rural and regional South Australia, including through our our regional advisory groups and country listening posts.

COTA SA Members, Member Clubs and Supporters represent thousands of older South Australians and organisations across the state.

Partnerships with organisations and people that represent the diversity of older South Australians including CALD and First Nations

• We will listen to you.
• We will communicate respectfully and we request the same in return.
• We respect your privacy and have systems in place to ensure we protect all confidential information.

• We celebrate and promote the rich diversity of older South Australians.
• We respect personal and cultural preferences, practices, choices and needs.

• We will treat every person equitably.
• We will personalise our services and make them accessible to you as much as our resources reasonably allow.
• We will ensure that information that is available online is available offline whenever required.

• We believe that we can always achieve more through collaboration and partnership.
• We work with older people, rather than for older people.
• Our services aim to empower people to be informed, make decisions and take action for themselves.
• We will regularly engage, co-design, consult with and evaluate what we do with older people as we strive to develop and improve our work.

• We will provide information that is independent, honest, accurate, up to date and easy to understand.

• We will respond to every enquiry we receive, doing so to the best of our ability, and as promptly as we reasonably can.
• We take a “no wrong door” approach and if we can’t help you, we will do our best to refer you to a service that can.
• We will be accountable in our actions to you.
• If we fall short of your expectations and our standards, then please tell us — we welcome feedback and will use it to improve.