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- COTA SA’s five key state election priorities
- State Action on Brain Health
- Life Navigation Service for People Aged 50+
- Free Ambulance Services for Full Age Pensioners
- Reform the Patient Assistance Transport Scheme (PATS)
- Streamline Concessions & Expand Seniors Card Eligibility
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What older South Australians need now:
COTA SA’s five key state election priorities
Through extensive conversations with thousands of older people across both metropolitan and regional South Australia, COTA SA has identified five priority actions that would make a meaningful difference to health, wellbeing, and the ability to age well for older South Australians. Ahead of the March 21 State Election, we are calling on all political parties to commit to the following:
- State action on brain health
- A life navigation service for people aged 50+
- Free ambulance services for full age pensioners
- Reform of the Patient Assistance Transport Scheme (PATS)
- Streamlined concessions and expanded Seniors’ Card eligibility
COTA SA Chief Executive Officer, Miranda Starke, says these priorities reflect what older South Australians consistently tell us concerns them most: cost-of-living pressures, access to healthcare, and challenges navigating complex systems.
As parties develop their policies ahead of the State Election, we urge them to take these priorities seriously and recognise the significant impact they would have on the lives of older people across the State.
Explore our five priority areas below:
State Action on Brain Health
South Australians are living longer than ever before. Good brain health sets people up for better lives as they age. More than 433,000 Australians live with a dementia diagnosis and it is estimated that more than 1.7 million people are impacted as carers1. These numbers are growing rapidly and particularly in South Australia; the oldest demographic mainland state. This is why action on brain health is so important.
COTA SA is calling for South Australian Action on Brain Health — a strategic state-wide focus on brain health to complement the National Dementia Action Plan. This includes better training for health and aged care staff, stronger support for carers, improved risk reduction and brain health promotion, dementia-positive communities, and coordinated planning and service delivery across government and the community.
Our vision is inspired by the success of our State Autism Strategy and builds on the national framework through whole-of-government and whole-of-community collaboration, ensuring coordination across departments, local government, community organisations, and research institutions.
Why action is needed now
Dementia is becoming an increasingly personal issue for South Australians. More families are facing the early signs of dementia in loved ones, and many experience fragmented or insufficient support. A dedicated state commitment to action will provide clarity, coordination, and compassion — aligning with the government’s commitment to preventive health, care, and community wellbeing.
COTA SA is urging South Australia to take meaningful action on brain health. We’re calling for a coordinated, long-termterm approach that will:
- Bring prevention, care and community education together, so people get support at every stage of brain health.
- Strengthen partnerships across health, aged care, local government and community organisations for people with dementia and their families.
- Create a clear roadmap to guide planning and investment in brain health services.
- Champion inclusion, dignity and evidence-based policy, ensuring every South Australian can age well.
Life Navigation Service for People Aged 50+
Later life can bring major transitions such as health challenges, ageism in the workplace, caring responsibilities and housing insecurity. Under these pressures, older South Australians who haven’t previously needed support can quickly become overwhelmed or unsure how to access the help available.
To address these gaps, COTA SA is proposing a Life Navigation Service, a tailored support model designed by, with and for older South Australians. This service would offer practical one-on-one guidance, help people understand and access financial supports and community services, and provide peer support from those with lived experience. The service would act as an early-help model and would empower people, reduce stress, support wellbeing and independence, and offer a safety net to help people get back on their feet. The service would act as an early-help model and would empower people, reduce stress, support wellbeing and independence, and offer a safety net to help people get back on their feet. ofliving pressures are hitting vulnerable older South Australians hard. Many people on fixed, low or limited incomes are struggling to keep up with soaring housing, energy and grocery costs, pushing daytoday essentials out of reach.onone guidance, help people understand and access financial supports and community services, and provide peer support from those with lived experience. The service would act as an early-help model and would empower people, reduce stress, support wellbeing and independence, and offer a safety net to help people get back on their feet.
Why action is needed now
- Cost of living pressures are escalating, leaving many older South Australians unable to afford essentials such as housing, energy and food. People aged 50–65 are increasingly at risk, often falling through gaps in the system because they are not yet eligible for many age-based supports. based supports. More older people are seeking help for the first time, feeling overwhelmed and unsure how to navigate complex government and community services.
- Existing services are fragmented, making it difficult for people to find the right support at the right time.
- A Life Navigation service would reduce crisis-driven decisions, hospitalisations, and service duplication of supports.
Free Ambulance Services for Full Age Pensioners
As we age, our goal is to live well and maintain good health and independence, but unfortunately for some, declining health and chronic conditions impact wellbeing and quality of life. Emergency visits to hospital have become a regular occurrence for a significant proportion of older people as they manage chronic illness and declining health.
Emergency transportation to hospital via ambulance with the state’s highly regarded paramedics is an integral component of our public health care system, and a lifeline for many older South Australians managing chronic and urgent medical conditions.
While emergency treatment in our public hospitals is free, funded through Medicare, in South Australia the unexpected and unplanned urgent journey to an emergency department is not.
No other state or territory charges full Age Pensioners for emergency ambulance services, and Queensland and Tasmania do not make their residents pay at all for this critical service.
COTA SA is calling for free emergency ambulance services for all full age pensioners, bringing South Australia into line with the rest of the country.
Why action is needed now
- South Australia remains the only state where full age pensioners are charged for emergency ambulance services.
- The cost of an emergency ambulance service is more than the fortnightly rate for a single full Age Pension.
- With bills exceeding $1,200, many older people are delaying calling Triple-0, for fear of the costs.
- While ambulance insurance is available from SA Ambulance Service or from private health providers, in this cost-of-living crisis, health insurance is out of reach for many age pensioners.
Reform the Patient Assistance Transport Scheme (PATS)
Many older people in regional areas—particularly on the Fleurieu Peninsula, which is home to the oldest community in SA —must travel long distances to Adelaide for medical appointments. The current PATS rules exclude residents who travel less than 100 km each way, leaving many to absorb significant out-of-pocket costs.
COTA SA is calling for the Government to extend PATS eligibility to better reflect the needs of regional communities. This would ensure fairer access to essential medical care, especially for people with chronic or ongoing conditions. No one should miss or delay treatment because they cannot afford to travel.
COTA SA has already welcomed Labor’s re-election commitment to a four-year $16m expansion to PATS, which includes broadening eligibility for the travel subsidy so patients living between 50km and 100km from their treatment location, and who travel frequently for oncology or renal care, can access support if they clock more than 300km per week. While Labor’s proposed changes come with specific eligibility criteria, this would represent an important step toward improving access to transport, healthcare and cost of living support for people living in South Australia’s oldest region. ofliving support for people living in South Australia’s oldest region.
COTA SA would like to see a commitment to PATS reform from all parties.
Why action is needed now
- Older people in regional areas face high and unavoidable costs travelling long distances for essential medical care.
- Current PATS distance thresholds exclude many people who travel regularly for treatment but live under 100 km from Adelaide.
- Rising cost-of-living pressures mean out-of-pocket travel expenses are becoming increasingly unaffordable.
- People with chronic conditions risk delaying or missing care due to transport costs.
- Recent commitments to expand PATS show reform is possible and urgently needed to ensure fair access to healthcare.
Streamline Concessions & Expand Seniors Card Eligibility
Many older South Australians tell us that the rising cost of essentials such as groceries, insurance and medical care, are increasing faster than their income. This forces them to make difficult choices that can affect their health and wellbeing.
Although there are state and federal concessions to help ease the financial pressures faced by older South Australians, the system can be complex and hard to navigate. Older people report that they often find it confusing to work out what they might be eligible for, which agency to contact, and there is a lack of clarity around application requirements. Many state government concessions are based on eligibility that has already been established by federal systems, such as the Age Pension, Disability or Veterans status.
By removing unnecessary complexity and better aligning systems, the government can reduce the risk of eligible older South Australians missing out on the support they need.
COTA SA is calling for a simpler, more automated concessions system that links state and federal datasets so people receive the concessions they qualify for, without the burden of excessive paperwork.
We are also calling for support to remove the work limit for Seniors Card eligibility. COTA SA knows that an increasing number of older people remain in the work force into their 60s out of financial necessity. Removing the 20 hour per week work hours cap from Seniors’ Card, will enable all South Australians aged 60+ to access the recognition and benefits our Seniors deserve.
Why action is needed now
- Older South Australians tell us that rising costs are reducing their quality of life.
- The concessions system can be complex and confusing with fragmentation between state and federal concessions making it hard for people to access the support they need.
- Many older people struggle to understand eligibility rules, navigate multiple agencies, and find clear information.
- All South Australians aged 60+ deserve to be acknowledged and benefit from Seniors’ Card access.