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The one time you need it, you don’t want it to be not working

Anne Burgess AM, COTA SA Deputy President

We know that there are many older people who use a personal alert device so that loved ones and carers can be alerted in an emergency. Some of these devices rely on the 3G network for connectivity. The 3G network is in the process of being phased out in favour of the 4G network.

Our Deputy President Anne Burgess AM recently joined Minister for Seniors and Ageing Well Nat Cook MP to urge older South Australians to check that their personal alert devices are 4G compatible before the 3G network is phased out. You can watch the piece on 7 news here.

If you or someone you know uses a personal alert device, check the device and network. If you're unsure what network you're on, or if you need help to move your device across to 4G, visit Personal AlertSA or call them on 1300 700 169 for assistance.

Key dates

  • Telstra have recently announced that they will be delaying the switch off date for their 3G network to 31 August
  • Optus will switch off on 1 September
  • Vodafone have already switched off their 3G network

Visit's 3G network switch off article for more information.

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