COVID-19 Updates

COVID-19 Updates & Information

Where to get information

The situation changes on a daily basis, get the facts about COVID-19 and stay up-to-date at the following links:

For additional information and support:

  • Call the COVID-19 Older Persons' Information Line on 1800 171 866
  • Visit the COTA Australia website here for useful information and resources


24 July 2020

COTA SA response to coronavirus, COVID-19 - July 2020 Update

COVID-19 continues to pose a very real threat to our community.

COTA SA has a responsibility to do all we can to contribute to efforts to stop the spread of the virus and to minimise risks to our employees, volunteers and community.

We continue to monitor developments and follow the advice and directions of federal and state health officials, including an acknowledgement that older people, and people with pre-existing medical conditions, are more vulnerable to becoming severely ill as a result of COVID-19.

We also recognise that some of the changes made to increase public safety and reduce transmission may increase the risk of loneliness and isolation for many older people.

In weighing these facts, and taking into account the low level of infection currently reported in South Australia, COTA SA will continue to review our COVID-19 response.

As at July 2020, COTA SA has resumed -

  • Face to face activities, including employee meetings and visits for volunteers with older people in their homes.
  • Public events, including with community groups, provided they comply with all requirements including social distancing, hygiene and tracing measures.

COTA SA will do all we can to offer a range of options to interact with older people including by telephone, letter or online. We respect the choice of older people to decide the extent to which they will engage in face to face activities. 

While COTA SA is continuing to operate as a remote workplace prior to moving into our new office in October 2020, we are fully operational and able to undertake our full range of functions and responsibilities.

We will keep reviewing our approach and exploring new ways to engage with older people, and to keep our COTA SA community informed and connected.

For more information please contact us on cotasa@cotasa.org.au or call 08 8232 0422.

12 May 2020

Be part of a beautiful new project - Postcards from Behind the COVID Curtain

We want to hear all about your COVID-19 experiences from behind the COVID curtain. What are you hating, what are you loving, what are you doing to fill in your days... all those jobs you've been putting off or nothing at all?

The South Australian Government has funded Postcards from behind the COVID curtain (POSTCARDS), as an opportunity for older South Australians to record their experiences during this extraordinary period.

For more information and to get involved: https://www.cotasa.org.au/programs/postcards-behind-covid-curtain.aspx

27 April 2020

A new COVID-19 hotline has been launched for older Australians to get the critical information they need to stay healthy and safe during the pandemic, providing an accessible one-stop source for personal support, questions and up-to-date guidelines. Call 1800 171 866 - friendly, specially trained staff from seniors' advocacy organisations are waiting to take your call.

COTA Australia, National Seniors Australia, Older Persons Advocacy Network (OPAN) and Dementia Australia have banded together, supported by the Commonwealth Government, to create the National COVID Older Persons Information Line.

For more information, read the media release here


10 April 2020

As Easter is upon us and our community works together to manage the outbreak of COVID-19, COTA SA would like you to know that our team and services are very much here for you.

It's important for us to stay in touch with all our members and supporters including those who don't use email or social media - so this week, we sent you all a letter that should be hitting your mailboxes in the next few days. You can read it here if you'd like to find out what we're up to and how we might be able to help you https://www.cotasa.org.au/lib/pdf/newsCOVID-letter-april2020.pdf - and please do share this information with friends and family

23 March 2020

Further to our statement dated 17th March, COTA SA has again reviewed our work arrangements in response to the outbreak of the coronavirus, COVID-19.

COTA SA will operate as a remote workplace from Monday 30 March 2020 for the foreseeable future. As a result, our walk-in Reception will close from COB Monday 23 March. However the COTA SA team of staff and volunteers will continue our vital services and representations.

We will welcome and respond to contact by post, telephone and email. All phone calls will be diverted to voice mail with messages monitored throughout the day and answered as quickly as possible. Our free legal advice service will continue by appointment but over the phone.

This week we are testing our remote work processes and systems to ensure that we will remain available and responsive to older people over the coming months. Once our new work arrangements are in place we will focus on designing and implementing new ways of staying in touch with our precious COTA SA community.

17 March 2020

COTA SA acknowledges the threat the coronavirus, COVID-19 poses to our global community. As an employer and community citizen, COTA SA is mindful of our responsibility to do all we can to contribute to efforts to stop the spread of the virus and to minimise risks to our employees, volunteers and community.

We are monitoring developments and taking the advice of federal and state health officials. We will do all we can to act on that advice for the benefit of the older people we serve, the employees and volunteers who make up the COTA SA team and the broader community.

We are especially conscious that older people, and people with pre-existing medical conditions (such as asthma, diabetes, heart disease), are more vulnerable to becoming severely ill with the virus. We also recognise the risks of prolonged isolation.

Read the full details of our response here